SHIPPING & RETURNS


Returns Policy

 

In case of any issue with an item, please inform the same to us within 7 days of receipt of the item via email to info@rubinakapoor.com.


For a full refund, the item must be unopened from original packaging. The full refund shal be processed within 30 business days after item is received back. In case the full refund is approved due to ‘company error’, the return shipping costs shall also be borne by us. Please check with us to know which errors fall under the ‘company error’.

To return an item, simply login to your account, view the order using the "Complete Orders" link under the ‘My Account’ tab and Click ‘Return Item(s)’. We'll notify you via e-mail about the status of your refund once we've received and processed the returned item.

 

ALL RETURNS MUST BE SENT BY SPECIAL DELIVERY THAT IS SIGNED FOR BY US. WE DO NOT ACCEPT ANY LIABILITY FOR ITEMS LOST OR DAMAGED IN TRANSIT.

 

Shipping

We ship to virtually any address in the world. Please note that there are certain restrictions on products / destinations. Please check with us regarding availability before placing your order in case you’re ordering for the first time.

Shipping Time
Within UK: 3 - 5 business days
International: 7 - 10 business days

Please use ‘Tracking Numbers’ which are provided at the time of dispatch for tracking your packages.

Payment Options :   Contact Us | Wholesale Business | About RK | Press | Privacy | Shipping & Returns | Blog | Rubina Kapoor © 2017